Smartto Toolkit

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Barmac
Posts: 10
Joined: Sun Feb 17, 2019 4:22 am

Smartto Toolkit

Post by Barmac » Tue May 26, 2020 5:06 am

I cannot get any of the Smartto tools to run from my Windows 10 machine.
The printer is hooked up througha USB cable and I can controle the printer with any slicer software.
I have turned off all virus and firewall protection and continue to get this screen(see below) with any of the Smartto tools.
Yes there a functioning micro sd card in the printer.
Please help

Thanks
Barry

PS The pic is blurry because it shows up for a fraction of a second on the screen.
I video taped it then did a screen shot of the video paused. It took me a long time to get this. It is the best I could do.
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William
Site Admin
Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: Smartto Toolkit

Post by William » Wed May 27, 2020 9:38 am

Hi,it seems that the computer is missing a certain environment.
Is it convenient for you to try another computer?
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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