Z-Axis Holder

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Midman
Posts: 5
Joined: Sat May 18, 2019 4:06 pm

Z-Axis Holder

Post by Midman » Mon Dec 30, 2019 8:24 pm

Hi,

My Z Axis holder (upper part) is loose. I have only the two little screws but I do not see any part that can hold it tight. Is this something normal or just an error in the construction process. How can this be fixed? Thank you.

Best,
midman
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jackrats
Posts: 14
Joined: Tue Dec 31, 2019 1:39 am

Re: Z-Axis Holder

Post by jackrats » Tue Dec 31, 2019 3:50 am

It is broken.

My A20T arrived with the same piece broken in the exact same manner. I sent a message to Geeetech this morning, waiting for a response but it is very early for them right now.
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William
Site Admin
Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: Z-Axis Holder

Post by William » Tue Dec 31, 2019 9:50 am

:D Hi, You can provide your purchase address, country,
Order number and email, we will help you.
-Keep your mind and try to test it. :)
-Everything will be fun！-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!
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Midman
Posts: 5
Joined: Sat May 18, 2019 4:06 pm

Re: Z-Axis Holder

Post by Midman » Tue Dec 31, 2019 3:46 pm

William wrote: ↑
Tue Dec 31, 2019 9:50 am
 :D Hi, You can provide your purchase address, country,
Order number and email, we will help you.
Hi,

So far I had very luck with this printer as I got no final print from this device. Issues with the hotend, got a new one, issues with the extruder feeder, got a new one and now recognized the wobbling z axis. My friend has borrowed me his Sovol SV01 and this printer just did his job as I urgently needed some prints for my little son for Christmas.

Best
Midman
Last edited by Midman on Tue Dec 31, 2019 4:50 pm, edited 1 time in total.
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User avatar
William
Site Admin
Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: Z-Axis Holder

Post by William » Tue Dec 31, 2019 3:58 pm

:D Hi, Thanks for your feedback, I will give the information to my colleagues.
and You can describe your other problems in detail so that we can better solve them.
-Keep your mind and try to test it. :)
-Everything will be fun！-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!
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Midman
Posts: 5
Joined: Sat May 18, 2019 4:06 pm

Re: Z-Axis Holder

Post by Midman » Thu Feb 20, 2020 4:11 am

jackrats wrote: ↑
Tue Dec 31, 2019 3:50 am
 It is broken.

My A20T arrived with the same piece broken in the exact same manner. I sent a message to Geeetech this morning, waiting for a response but it is very early for them right now.
Hi,
did you find a solution? Unfortunately, I got a piece that did not work.
Best,
Midman
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jackrats
Posts: 14
Joined: Tue Dec 31, 2019 1:39 am

Re: Z-Axis Holder

Post by jackrats » Tue Mar 03, 2020 2:44 pm

Yes, support sent me a replacement.
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