printhead structure, bed structure and eccentric twist

[Gredon]

Hi,

I've just receive my new A10 and I've got several quality issues .

First : the printhead is moving in all position even if I put the eccentric in the highest position => the printhead structure seem to be twist (see picture)

IMG_20190114_223039.jpg (103.88 KiB) Viewed 6210 times

Second when I move the bed at several position the bed not move smoothly. I've seen in this video [url]https://www.youtube.com/watch?v=xywoLFzn66A at 2:20 the issue seems to be due to "bump" and bed wheel.

with theses two first issues I can't use the printer.

Geeetech team or someone can help me ? For me it's quality issues and warranty must be apply...

regards

[Gredon]

thanks for your answer. I've check the printhead wheel and event if I play with the eccentric screew the wheel turn and all the print head move from front to back, up and down and rotate

[Gredon]

on the below video the eccentric is turn at the highest position that can
https://www.facebook.com/gedeon.donias/ ... 622804448/

[Gredon]

I've fixed the first issue by disassemble all the printhead and bend the metal guide to have a straight line . Now it's ok.

For the second issu I've not found any solution yet. I've played with eccentric but nothing, the bed still not moving smoothly and I've got a wobble effect

[William]

You need to ask the sales send you the Vslot wheels and the Y axis guide

[Gredon]

You need to ask the sales send you the Vslot wheels and the Y axis guide

I've contact geeetech (I've bought printer on the official web site store) but for the moment no answer. I will try to have a new Y-guide and wheels under warranty and I hope Geeetech will accept