A10 filament feeder motor not feeding

[marklinoz]

I have a New A10 printer that I received for may Birthday in December.
Everything works EXCEPT the filament feeder , the gear just moves two teeth forward and then two teeth backward and wont feed any filament.
I cannot find any one to help, with what looks like an excellent 3D printer.
I am using standard PLA


https://www.dropbox.com/sh/pr3fs7xikakr ... kuq_a?dl=0

video of the problem


hope some one can help

[Fugly]

Read this maybe it helps you. sound like the same problem
https://www.3dhubs.com/talk/t/stepper-m ... rth/2513/2

[buttervonwaffle]

Honestly my printer had the same issue. The spring tension most likely isn't good enough to feed the filament. The stock spring they send with the printer has the tension of a noodle. I temporarily fixed mine initially with a penny placed in between the spring and the plastic. Basically like a shim. Now this is temporary because eventually it will stop working, cause that plastic is brittle and that spring is going to lose that tension because of the poor spring quality. A more permanent fix is one of these I have seen them cheaper on bang good. But they do a great job of solving the tension issue.

[lenkiely]

I found the same thing, just using the tension screw fixed them both up.
What is ramen money?