Connection problem GT2560, never happened before

[marco.barbieri11@gmail.com]

Hi everyone
Yesterday i've cleaned my GT2560 with the standard "keyboard compressed air cleaner" for take out some dust. THEN when i connected my i3X to the PC the PC could not see the printer... i've try changing USB cable, bit nothing changed.
I've also tried to power off the printer and connect the USB.
The LCD screen lights Up.... but the PC does not see the printer..
No changhe (program uninstall or update) nave been made on the PC.
Is the first time that this stuff happen...
Someone nave any idea?

[William]

Maybe you need to install the driver for your board.
viewtopic.php?f=21&t=16297

[marco.barbieri11@gmail.com]

Hi William, is a year that i use this PC with the printer... every driver is already installed, but when i connect the USB on the PC there are no sign that something is connected, i've also try to connect on another PC and the problem is the same......
On your opinion there is a component that if broken can cause this behaviour?

[William]

Maybe you need to use other USB cables to check. And Maybe the Mega2560 is not OK.

[marco.barbieri11@gmail.com]

I've tried wth different cable, aniway i've try to connect an arduino i've at home and the pc imediatl recognise it... so is a control board problem...