Bug Report

[Percy]

Hi Guys this looks good! I downloaded it and installed it because I am having a problem with my Firmware ( I have asked for help on this issue but no help as yet) Well the Easy Print software works for me as long as I start it in administrator mode. I have managed to tell it what my printer is in Config mode and it knows what port to use> But it doesn't see my Firmware under Printer Information so I cant use it to update any thing it also sais my printer is unknown! But it does say I have two extruders! When I click on connect my printer reacts! But the control panel does not do anything on my printer. Can I ask what "E" is for? Well I have a nice knew 3D printer that I still cant do anything with! Help Please!!!!

[Admin]

Hello Percy, thanks for your report.
Which printer are you using please?

[lulu]

I can not connect my printer to my pc. I have correctly installed the drivers. Repetier found it connect but when i want to do some movement or other .... ca mark order on hold. Gt card problem ??? And for the detection of the sd card I am obliged to the meter to remove it .. for detection
Thank you for your help
Dsl for my english (google translation)

[Admin]

I can not connect my printer to my pc. I have correctly installed the drivers. Repetier found it connect but when i want to do some movement or other .... ca mark order on hold. Gt card problem ??? And for the detection of the sd card I am obliged to the meter to remove it .. for detection
Thank you for your help
Dsl for my english (google translation)

Hello Lulu, thanks for reaching us. You can try to use our Easy Print. if the problem remains, please contact us again.

[lulu]

Hello
I just tested easyprint but even problem repeater and cura .... (pending orders)
thank you in advance

[William]

Hi,Lulu
You can test your printer with Repetier Host to see if there is a difference.
And you can attach some pictures of the error messages.

[lulu]

bonjour William les photos

20170107_120354.jpg (42.93 KiB) Viewed 15941 times

20170107_120454.jpg (48.07 KiB) Viewed 15941 times

[macinblack]

I can't slice this object: http://www.thingiverse.com/thing:912478
please fix the problem...

[William]

Hi,@lulu
I guess you didn't set the right Baud Rate or COM port in Printer Settings,have a double check on it.
And what model is your printer?

[William]

Hi,@ macinblack
Thanks for your feedback,we'll check it.
Did you use the latest version(1.0.15)?