Not the right parts?

[andavie]

Hello, I'm currently assembling the Acrylic geeetech I3 pro but I ran into two massive issues:

- The screws needed for the fan: M3 x30 screw (ID. 28) is too long and can't be locked properly with the M3 lock nut because there is roughly a gap of 1 cm between the nut and the vent.
- At " Assemble the X-axis smooth rod and the X-axis ends" I run into a similar problem. TheM4 X25 screw with ID.35 is too long and can't be locked with the lock nut since there is too much room at the end of the screw. so the screw moves from side to side.

Any suggestions?
I checked the part list and it is all there and I'm using the right screws and others won't fit either.

I can't head out to a store to buy the right screw because I'm currently in China and helping someone assembling this and there is no proper store to buy the parts.

[Mark]

You can contact the customer service to replace it .