in need of tech support or sales agent.

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Chad007
Posts: 5
Joined: Thu Jul 08, 2021 8:24 am

in need of tech support or sales agent.

Post by Chad007 » Fri Jul 09, 2021 10:39 am

To make a long story short, I purchased an A10 on eBay from what I believed to be an authorized stateside seller.
When the printer arrived the box was damaged and had only half of a printer in it.
I would really like to chat with someone about acquiring parts for this printer.

Thank you.

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Admin
Posts: 486
Joined: Wed Nov 30, 2011 9:49 am

Re: in need of tech support or sales agent.

Post by Admin » Sat Jul 10, 2021 11:37 am

Hello, please contact geeetech's technical support through ticket, and they will do after-sales processing for you.
Or you can contact your eaby seller directly, which is also possible.
Attachments
ticket process.rar
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Chad007
Posts: 5
Joined: Thu Jul 08, 2021 8:24 am

Re: in need of tech support or sales agent.

Post by Chad007 » Sat Jul 10, 2021 2:20 pm

How do I do that? I have been unable to find that link.
Thank you

User avatar
Admin
Posts: 486
Joined: Wed Nov 30, 2011 9:49 am

Re: in need of tech support or sales agent.

Post by Admin » Mon Jul 12, 2021 11:07 am

Hello, please log in to www.geeetech.com, and then create a ticket according to the process in the figure.
Or why don't you contact the eBay seller directly, they will also handle it for you. The forum cannot provide you with these sales solutions.

Chad007
Posts: 5
Joined: Thu Jul 08, 2021 8:24 am

Re: in need of tech support or sales agent.

Post by Chad007 » Tue Jul 13, 2021 7:34 am

Thank you for the link, I figured out why I could not get to tech support. Cheers

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