Cannot Connect Apps via USB to A10

[TMeeks]

I have downloaded what I think are the correct drivers for my A10 with GT2560 V3.0. There is no writing that I can discern on the chip. But, here is an image that shows the board that is in my A10.

A10 USB Chip.jpg (217.47 KiB) Viewed 4162 times

Here is what I see in Device manager

A10 USB Fail.png (63.96 KiB) Viewed 4162 times

When I try to change the driver I get this

A10 Best Driver Msg.png (65.14 KiB) Viewed 4162 times

[William]

Hi,Drive installation method: viewtopic.php?f=21&t=60612&p=81974#p81974

If your USB communication chip is ch340, you can refer to this link.
Windows
Supports x86 and x64 (including user instructions)
http://www.wch.cn/download/CH341SER_ EXE.html
Mac
Supports x86 and x64 (including user instructions)
http://www.wch.cn/download/CH341SER_ MAC_ ZIP.html
Linux
Supports x86 and x64 (including user instructions)
http://www.wch.cn/download/CH341SER_ LINUX_ ZIP.html

You can also change the computer or connect the cable to try. If the driver is installed correctly and still can't be used, it may be a problem with the motherboard.

[TMeeks]

Aside from the shape, which appears to be a ch340, there are no discernable markings with which to determine the chip. So, I am only guessing that it's a ch340.

The computer beeps when connected to the A10; but, tells me the drivers are not working.

[William]

Hi，it is CH340.
Have you downloaded and installed the driver?
If so, you can try another computer or data cable.
If none of the above solutions work, it should be a motherboard interface problem.
You can contact the salesperson on the platform to replace the motherboard.