LCD display problem

[alexy34]

i don't understand

[alexy34]

i did not know, i thought it is like a new computer, it must be updated

[William]

Hi,you can print it directly after you receive it.

You have updated the incorrect firmware, causing the machine to not function properly.

But it doesn't matter. We'll help you.

we will set up a new screen firmware for you.
If you have any questions, please let me know.

[alexy34]

maybe the machine has been manufactured for a year and needs updating

[alexy34]

ok ,if i understand you are going to make a firmware for my machine, that i install it.

[alexy34]

Hi
you told me i update the incorrect firmware, causing the machine to not function properly.
you are right, but i used easy print 3d software to update, due to compatibility, this software is a geeetech software , so he made the wrong update.
so my only mistake was using easy print software to update.
Regards

[shamsmehra90]

Hey I have the same problem, I can't seem to find that option in Marlin. I'd love it if you helped lol. Thanks!

Regards, online survey
survey

[alexy34]

Hi
I haven't solved the problem yet, as soon as I know how I would tell you.

[alexy34]

Hi
I you have a A30 printer try the link by William on page 2 , at 06 May 2020 0:25 A30 V2.01.01.rar

[William]

Hi，the firmware that was updated for the first time after you received it is an old version, so it cannot be used.
The new version of the firmware update method is different.