Hello,
I have a big problem. My I3 Pro B killed my 3000€ laptop.
The printer was connected via USB. There was a bang, sounded like a short circuit. The printer LCD and the laptop turned off. The laptop mainboard ist fried. The printer also no longer works.
There was nothing that could have moved anything. The printer was also in standby.
I need this laptop to work. In three months I have no more money for food, can't afford a replacement.
How can anything like that happen?
I don't know what to do now. Maybe others could also be affected. I don't know if I should hire a lawyer. I am legally insured.
Best regards,
Taktiks
Printer killed laptop via USB
Re: Printer killed laptop via USB
Hi,
Is your power supply box voltage adjusted to your desired voltage range, can you tell me where you are and where you bought it?
Is your power supply box voltage adjusted to your desired voltage range, can you tell me where you are and where you bought it?
-Keep your mind and try to test it. 
-Everything will be fun！-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!
-Everything will be fun！-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!
Re: Printer killed laptop via USB
Hi,
I used it for some month without Problems. Even printed something half an hour before this happened. There is nothing setup wrong.
I'm from Germany, think I brought it on Amazon. Have to check.
I used it for some month without Problems. Even printed something half an hour before this happened. There is nothing setup wrong.
I'm from Germany, think I brought it on Amazon. Have to check.
Re: Printer killed laptop via USB
Hi,can you provide your email and order number,I will feedback to my colleagues.
-Keep your mind and try to test it.
-Everything will be fun！-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!
-Everything will be fun！-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!
Re: Printer killed laptop via USB
To give an update:
I have not received any manufacturer support. The products do not have a serial number, which makes sales illegal in my country.
You should not buy a product from this brand.. found similar cases with killed PCs on the internet.
I never experienced such a bad manufacturer in my life. I now have to hire a lawyer.
I have not received any manufacturer support. The products do not have a serial number, which makes sales illegal in my country.
You should not buy a product from this brand.. found similar cases with killed PCs on the internet.
I never experienced such a bad manufacturer in my life. I now have to hire a lawyer.