A10M stops mid-print, display is iluminated and everything flashes

[SackofFluor]

Hello Everybody,


I have a problem with my A10M Printer.
Lately he just sops mid-print, 3 days ago it stopped sometimes at night, two days ago after around 4h, no it cant even finish the first two layers.

The Printer just stops in place. every light (endstops, Autolevel-probe and Display) start flashing. On the Display there is nothing to see, besides flashing.

Initially i though it was because of some overheating problem, so i tried to cool the board section down, replaced the fan. Then i read that it could be that the Hot-End overheats, so i replaced the E1 fan as well, it just doesnt improve...

Does anybody has an idea how i can improve my troubleshooting or what could be the problem ?

Sincerely

Max

[William]

Hi, Can you connect the printer to a computer via USB?
Determine if there is a problem with the motherboard

[SackofFluor]

Hi William,

I only print with it connected to the PC.
Just today i tried it via SD ( because i wanted to be sure that the printer is not getting some weird signalls from the PC)

But in general the issue seems to be the same!

[William]

Hi William,

I only print with it connected to the PC.
Just today i tried it via SD ( because i wanted to be sure that the printer is not getting some weird signalls from the PC)

But in general the issue seems to be the same!

Hi,Can you print test models successfully?

[SackofFluor]

Can i download a test print somewhere here in the forum?


EDIT:

I found the SD card with the test models, the first layer again looks really really good, then, when it comes to the walls of the 2nd layer it crashes....

[William]

Can i download a test print somewhere here in the forum?


EDIT:

I found the SD card with the test models, the first layer again looks really really good, then, when it comes to the walls of the 2nd layer it crashes....

Hi, can you provide picture?
if so, the motherboard chip maybe is broken.

[SackofFluor]

I wanted to make a picture, but this time, he didnt even make it to start the print, it was still busy doing the Extruder warm-up :/

If that broken motherboard chip is correct, where can i get a replacement part?

Sincerely

Sack

[William]

Hi, If there is a problem with the chip on the motherboard,
You can contact your sales description,

Or provide a platform for the printer you purchased,
Order number, country and email address.
I will pass it to the relevant colleagues.

[SackofFluor]

Hey William,

bought it in March 2019 via Amazon in Germany. Dont have the exact order number anymore.

Sincerely

Max