A10 suddently died during printing

wotor
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Joined: Tue Dec 26, 2017 1:18 am

Re: A10 suddently died during printing

Post by wotor » Wed Aug 21, 2019 1:15 am

If you have no lights on mainboard, it is highly likely that your psu went bad. I think there is one more fuse (near AC plug and power switch) that you can check. If it's OK, then PSU is dead, contact your seller, he should be able to help you.

david-77
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Joined: Mon Aug 19, 2019 8:26 pm

Re: A10 suddently died during printing

Post by david-77 » Wed Aug 21, 2019 3:43 am

Thank you wotor.
I'll check the power supply tomorrow.

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William
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Re: A10 suddently died during printing

Post by William » Wed Aug 21, 2019 9:10 am

Hi, You can measure whether the output voltage of the power supply is 24v.
If the voltage output is correct, the motherboard needs to be replaced.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

david-77
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Joined: Mon Aug 19, 2019 8:26 pm

Re: A10 suddently died during printing

Post by david-77 » Wed Aug 21, 2019 4:10 pm

Ok, thanks for all your answers.
I'll try this tonight and I come back to you.

david-77
Posts: 11
Joined: Mon Aug 19, 2019 8:26 pm

Re: A10 suddently died during printing

Post by david-77 » Thu Aug 22, 2019 1:50 am

So....
20190821_194114.jpg
20190821_194114.jpg (129.51 KiB) Viewed 6793 times
Power supply is dead.
I'll see with the seller if he can send me another power supply.

Thanks all for your help !

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William
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Re: A10 suddently died during printing

Post by William » Thu Aug 22, 2019 9:04 am

Hi, You can measure the output voltage of the plug that is plugged into the motherboard.
If it is still 0v, you need to replace the power supply.
I hope this can help you.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

david-77
Posts: 11
Joined: Mon Aug 19, 2019 8:26 pm

Re: A10 suddently died during printing

Post by david-77 » Fri Aug 23, 2019 3:16 pm

Thank you William, I'll try this tomorrow.

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William
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Re: A10 suddently died during printing

Post by William » Fri Aug 23, 2019 3:22 pm

:D
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

david-77
Posts: 11
Joined: Mon Aug 19, 2019 8:26 pm

Re: A10 suddently died during printing

Post by david-77 » Sat Aug 24, 2019 8:59 pm

Hi everyone,

So I tried and still get 0v output.
I decided to unmount the PSU, and I checked my input (240v here in France), and 0v output :
20190824_144912.jpg
20190824_144912.jpg (573.57 KiB) Viewed 6689 times
I have contacted the reseller, he should send me a new psu.

Thanks everyone for your help !

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William
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Re: A10 suddently died during printing

Post by William » Mon Aug 26, 2019 9:18 am

good :D
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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