New printer screen not working

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WernerQuevedo
Posts: 1
Joined: Fri Jul 19, 2019 3:30 am

New printer screen not working

Post by WernerQuevedo » Fri Jul 19, 2019 3:34 am

I've just bought a A10 and installed. Everything seems fine, but the screen doesn't work. It is turned off, if I move the cable, sometimes it turns on for less than a second. I am going to contact the support as the cable might be damaged, but first I wanted to know if there is something I can do myself.
It seems to be an unusual problem

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William
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Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: New printer screen not working

Post by William » Fri Jul 19, 2019 9:11 am

HI, you can try removing the screen cable to see if it is damaged, then check if the three lights are on normally when the printer is turned on. If the motherboard and cable are OK, you can reconnect the screen cable for viewing.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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