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in need of tech support or sales agent.

Posted: Fri Jul 09, 2021 10:39 am
by Chad007
To make a long story short, I purchased an A10 on eBay from what I believed to be an authorized stateside seller.
When the printer arrived the box was damaged and had only half of a printer in it.
I would really like to chat with someone about acquiring parts for this printer.

Thank you.

Re: in need of tech support or sales agent.

Posted: Sat Jul 10, 2021 11:37 am
by Admin
Hello, please contact geeetech's technical support through ticket, and they will do after-sales processing for you.
Or you can contact your eaby seller directly, which is also possible.

Re: in need of tech support or sales agent.

Posted: Sat Jul 10, 2021 2:20 pm
by Chad007
How do I do that? I have been unable to find that link.
Thank you

Re: in need of tech support or sales agent.

Posted: Mon Jul 12, 2021 11:07 am
by Admin
Hello, please log in to www.geeetech.com, and then create a ticket according to the process in the figure.
Or why don't you contact the eBay seller directly, they will also handle it for you. The forum cannot provide you with these sales solutions.

Re: in need of tech support or sales agent.

Posted: Tue Jul 13, 2021 7:34 am
by Chad007
Thank you for the link, I figured out why I could not get to tech support. Cheers