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Please help

Posted: Thu Jun 04, 2020 8:43 pm
by ArnIIe
After waiting ages for my printer (A10M) to arrive - over a month, it came with a EU plug. I bought a 2 pin to 3 pin adaptor
https://www.amazon.co.uk/gp/product/B08 ... UTF8&psc=1

I turned on, the LCD flashed very briefly, but no lights, no fan, almost as though the motherboard has no power.

The PSU is on, and the red light on the power switch.

I have checked connections as far as I can see - please urgently help

Absolutely gutted and don't know how to even go about getting support.

Re: Please help

Posted: Thu Jun 04, 2020 9:21 pm
by ArnIIe
I have managed to get to the motherboard and it only has 1 red light...

Re: Please help

Posted: Fri Jun 05, 2020 10:03 am
by William
Hi,if no 3 lights on the mainboard are on after the power is turned on, the mainboard is broken.
Based on your picture, you need to replace the motherboard.