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A10M nozzle fan spare part

Posted: Fri May 15, 2020 3:36 pm
by Philosopher
Hi!

Does someone know where I can buy a new nozzle fan for my A10M (It's the one on front of the heaters)?
I've been searching for hours with no luck.

Re: A10M nozzle fan spare part

Posted: Fri May 15, 2020 6:38 pm
by Philosopher
Finally found the fan.
Still wondering why Geeetech doesn't sell it as a spare part?

Re: A10M nozzle fan spare part

Posted: Mon May 18, 2020 9:51 am
by William
Hi,if you have a need, you can contact the salesperson on the purchase platform.

Re: A10M nozzle fan spare part

Posted: Tue May 19, 2020 5:03 pm
by Philosopher
Ok, thank you.

Re: A10M nozzle fan spare part

Posted: Tue May 19, 2020 5:11 pm
by Philosopher
Actually I have sent two support requests via the website's Technical Support form. But I have not got any reply in four days.
There is a text just above the form stating:
We will reply your email within 24 hours! 7 days a week, 365 days a year support! We take customer service seriously and want you to be 100% happy with your shopping experience.

Re: A10M nozzle fan spare part

Posted: Tue May 19, 2020 6:11 pm
by William
Hi,you need to contact a salesperson instead of technical support.

Re: A10M nozzle fan spare part

Posted: Wed May 20, 2020 7:32 pm
by Philosopher
When knowing where to ask (sales@geeetech.com), the support was excellent!

Re: A10M nozzle fan spare part

Posted: Thu May 21, 2020 9:58 am
by William
Hi,have you contacted the relevant salesperson?