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Cannot Connect Apps via USB to A10
Posted: Wed May 13, 2020 4:35 am
by TMeeks
I have downloaded what I think are the correct drivers for my A10 with GT2560 V3.0. There is no writing that I can discern on the chip. But, here is an image that shows the board that is in my A10.
- A10 USB Chip.jpg (217.47 KiB) Viewed 4167 times
Here is what I see in Device manager
- A10 USB Fail.png (63.96 KiB) Viewed 4167 times
When I try to change the driver I get this
- A10 Best Driver Msg.png (65.14 KiB) Viewed 4167 times
Re: Cannot Connect Apps via USB to A10
Posted: Wed May 13, 2020 11:41 am
by William
Hi,Drive installation method:
viewtopic.php?f=21&t=60612&p=81974#p81974
If your USB communication chip is ch340, you can refer to this link.
Windows
Supports x86 and x64 (including user instructions)
http://www.wch.cn/download/CH341SER_ EXE.html
Mac
Supports x86 and x64 (including user instructions)
http://www.wch.cn/download/CH341SER_ MAC_ ZIP.html
Linux
Supports x86 and x64 (including user instructions)
http://www.wch.cn/download/CH341SER_ LINUX_ ZIP.html
You can also change the computer or connect the cable to try. If the driver is installed correctly and still can't be used, it may be a problem with the motherboard.
Re: Cannot Connect Apps via USB to A10
Posted: Tue May 19, 2020 1:10 am
by TMeeks
Aside from the shape, which appears to be a ch340, there are no discernable markings with which to determine the chip. So, I am only guessing that it's a ch340.
The computer beeps when connected to the A10; but, tells me the drivers are not working.
Re: Cannot Connect Apps via USB to A10
Posted: Tue May 19, 2020 9:50 am
by William
Hi，it is CH340.
Have you downloaded and installed the driver?
If so, you can try another computer or data cable.
If none of the above solutions work, it should be a motherboard interface problem.
You can contact the salesperson on the platform to replace the motherboard.