Page 1 of 1
Geeetech A10 problem solving instruction
Posted: Sun May 10, 2020 6:00 pm
by jojudima
Hello,
The extruder step motor moves back and forth, but the filament does not advance.
Disassembled, the motor shaft moves smoothly.
I have exchanged it for the one on the Y-axis but the problem persists.
For this reason, no filament comes out and I cannot print.
Model Geeetech A10
Marlin 1.1.8
2017-12-25
Board info
GT2560 V3.1
FW ver 1.5
HW ver 5.00
Regards,
Re: Geeetech A10 problem solving instruction
Posted: Mon May 11, 2020 10:50 am
by William
Hi, my friend.
I think it may be that the feeder screw on the motor is too tight to feed normally, you can adjust it.
You can also provide pictures or videos, I will better judge for you.
- QQ图片20200509171451.jpg (154.88 KiB) Viewed 5058 times
Re: Geeetech A10 problem solving instruction
Posted: Mon May 11, 2020 4:29 pm
by jojudima
Hi,
With the feeder screw unmounted, does the same.
See video attached.
Best regards,
Re: Geeetech A10 problem solving instruction
Posted: Mon May 11, 2020 5:23 pm
by William
Hi，you can check whether the motor cable is connected well, or replace the drive to see if there is a problem with the drive.
Re: Geeetech A10 problem solving instruction
Posted: Mon May 11, 2020 5:40 pm
by jojudima
Hi, the wire is properly conected and i replaced the drive yesterday for the one is in the Y-axis with the same failure.
Regards.
Re: Geeetech A10 problem solving instruction
Posted: Tue May 12, 2020 4:49 pm
by jojudima
Hi,
Do you any solution for this issue?
It is a little bit urgent.
Regards,
Re: Geeetech A10 problem solving instruction
Posted: Wed May 13, 2020 10:36 am
by William
Hi,have you replaced the good driver?
if so，there should be a problem with the motherboard.
You can contact the salesman to replace the motherboard.
Re: Geeetech A10 problem solving instruction
Posted: Wed May 13, 2020 1:35 pm
by jojudima
Hi, I bought it at Shenzhen Getech Technology Co., Ltd. and was delivered by Amazon in december 17th.
Is there any Service in Spain?
As far as I know it is under warranty period, can you send me the motherboard?
Regards,
Re: Geeetech A10 problem solving instruction
Posted: Wed May 13, 2020 3:40 pm
by jojudima
Invoice attached.
Re: Geeetech A10 problem solving instruction
Posted: Thu May 14, 2020 10:11 am
by William
Hi,please contact the salesman on the platform directly.