A10M BedLeveling issues Shift Y Layer

[DarkSorat]

Hi at all,

I say sorry for my bad english, i need to improve it, and i'm new i this beautiful world of 3d printing so i ask for your professional help.

I bought recently an A10M printer, after a few times i bought a 3DTouch Sensor for make a "perfect" print.
Update software at (Marlin 1.1.8 for 3dTouch)

i've installed following the guide and work it, when i press "prepare ->auto home" the nozzle go first out of the bed and after in the middle making two rise in the z axis, but when i make "prepare ->bed leveling" the sensor make the same in the middle of plate and after start with the corners
(first: front-left, second: front-middle, third: front-rigth) after this when try to go to check (middle-left, middle-middle, middle-rigth) it's seems the plate(Y-Axis) is blocked making a bad noise and restart to check the same point (first: front-left, second: front-middle, third: front-rigth).

At first view i thought it was a problem with the step-motor or with the belt but if i try to move with "prepare->moveAxis->moveAxisY" work it correctly

[William]

Hi, You can check if your wiring is pinched,
and maybe the wrong about the firmware.

you can update the firmware again.
from the official website.


if also problem persists,
You can provide specific videos,
So that we can better solve.