A10 suddently died during printing

david-77
Posts: 11
Joined: Mon Aug 19, 2019 8:26 pm

A10 suddently died during printing

Post by david-77 » Mon Aug 19, 2019 8:36 pm

Hello everyone,

I bought the A10 a few months ago (april, must be V3), and until last week I only printed 2/3 small objects for testing (like 30 minutes printing)
Last week I tried for the first time a long printing (10 hours estimated) and the A10 suddently died after 2 hours.
I tried to power off/power on using the switch button, and the only sign of life I have is the switch beeing red enlighted : no fan, no screen, everything else seems ofF.

I send a message to the Geeetech support (and the seller) last week right after the incident, but I did not have any reply yet.

What can I do ?

Thanks for your help.

wotor
Posts: 51
Joined: Tue Dec 26, 2017 1:18 am

Re: A10 suddently died during printing

Post by wotor » Mon Aug 19, 2019 8:46 pm

I had similar problems with my A10M. It died during print. I had faulty heating cartridge in my hotend that caused short in my board. 100% your 10A smd fuse is blown out.

david-77
Posts: 11
Joined: Mon Aug 19, 2019 8:26 pm

Re: A10 suddently died during printing

Post by david-77 » Mon Aug 19, 2019 9:40 pm

Thanks for your response.
Just changing the fuse would be ok ? Or do you think the board died completely ? Or, if I understand correclty with my little knowledge in electronic, changing the fuse would just give me a little bit of time before the problem happens again ?

wotor
Posts: 51
Joined: Tue Dec 26, 2017 1:18 am

Re: A10 suddently died during printing

Post by wotor » Mon Aug 19, 2019 9:49 pm

You need to find out what causing short and replace this element. In my case problematic heating cartridge was easy to figure it out because when I tried heat up hotend instantly fuse blow out again. I replaced heating element and fuse. Now everything is working perfectly. In your case it may be something different but I would check this in first place.

david-77
Posts: 11
Joined: Mon Aug 19, 2019 8:26 pm

Re: A10 suddently died during printing

Post by david-77 » Mon Aug 19, 2019 10:16 pm

Ok, thanks again !
I guess I have to open the power supply to find this fuse...

wotor
Posts: 51
Joined: Tue Dec 26, 2017 1:18 am

Re: A10 suddently died during printing

Post by wotor » Mon Aug 19, 2019 10:27 pm

Fuse is located on mainboard

Let me know what kind a mainboard you have v3.0 or Rev B.

david-77
Posts: 11
Joined: Mon Aug 19, 2019 8:26 pm

Re: A10 suddently died during printing

Post by david-77 » Mon Aug 19, 2019 11:08 pm

Ho great, you saved me some time ;)

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William
Site Admin
Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: A10 suddently died during printing

Post by William » Tue Aug 20, 2019 9:41 am

Hi, You can check when you turn on the printer,
Are there three lights on your motherboard?
You can refer to this:
v3板正常情况.jpg
v3板正常情况.jpg (221.89 KiB) Viewed 6993 times
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

david-77
Posts: 11
Joined: Mon Aug 19, 2019 8:26 pm

Re: A10 suddently died during printing

Post by david-77 » Tue Aug 20, 2019 3:38 pm

Hi everyone

Thanks for the picture and the test to do, too bad I read this message after opening and closing the box containing the motherboard. I'll try this tonight.
I have taken a picture too, I can confirm it is a V3, and I check the 2 fuses I found, and they're good...
Maybe it's the power supply ? The fan in the power supply doesn't work, and I remember that before this issue it was the first sound I heard when I powered on the printer.
Attachments
20190819_230553.jpg
20190819_230553.jpg (470.46 KiB) Viewed 6983 times

david-77
Posts: 11
Joined: Mon Aug 19, 2019 8:26 pm

Re: A10 suddently died during printing

Post by david-77 » Tue Aug 20, 2019 11:40 pm

@William,

So I tried to power on the printer, and no lights on the mainboard. Only the power switch button on the power supply gets enlighted.
What do you think ?

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