A10 doesn't power on

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YungSkrt420
Posts: 2
Joined: Thu Jun 06, 2019 2:45 am

A10 doesn't power on

Post by YungSkrt420 » Thu Jun 06, 2019 2:51 am

Hey everyone,

I got my A10 about 2.5 months ago and so far it has been running quite ok. Today I wanted to print and I turned it on. It showed the usual boot screen on the display and made fan noise. After a few seconds all of that stopped. The display turned off and the fan stopped. The power button lighting up is the only thing working right now.

Do you gave any suggestions on what parts I could check? Or might the main board be completely broken?

YungSkrt420
Posts: 2
Joined: Thu Jun 06, 2019 2:45 am

Re: A10 doesn't power on

Post by YungSkrt420 » Sat Jun 15, 2019 7:43 pm

Sorry for the delay, had to buy a multimeter first. On the input of the psu I have about 235V (I'm from Europe). But on the output instead of 24(?)V I measure 0V. I also checked the fuse on the psu which is totally fine.
The psu is dead. Is a replacement psu part of the warranty?

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