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how to get warrenty parts and is there an upgraded part a10m

Posted: Mon Feb 18, 2019 2:00 am
by jag7629
High after having my a10m for about a month one of the filament sensors broke off at the mounting screw seems like a week design is this a warranty item? If so how do I get it warrantied and is there an upgraded version if so anyone know the part number for it or is there a way to improve on this part?

Thanks for any help!
JOhn

Re: how to get warrenty parts and is there an upgraded part a10m

Posted: Mon Feb 18, 2019 3:41 am
by Mike_27
here's a housing; https://www.thingiverse.com/thing:3151040
here's a tray which holds the broken sensor; https://www.thingiverse.com/thing:3147876

Re: how to get warrenty parts and is there an upgraded part a10m

Posted: Mon Feb 18, 2019 9:45 am
by William
You can ask them to send you the new sensor.