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A10M Not connecting to pc via usb cable

Posted: Sun Feb 17, 2019 12:03 am
by Dragon161
I have just assembled an A10M. When I went to connect it to the pc to update the firmware for 3D Touch. I get a problem where the pc recognises the printer on the port, but all the programs say "The connection failed with the following error a device connected to the system is not functioning" and will not connect.
I have checked the Sysytem paramaters e.g. Baud Rate is 250000 etc.
It is showing RAMPS (COM4) in Device Manager. I have run trobleshooting on the device but Windows can't find any errors.
Can anybody help me to resolve this.
I have shown the error message and the conection in Device manager in the attach files.

Re: A10M Not connecting to pc via usb cable

Posted: Sun Feb 17, 2019 2:09 am
by _kaktus_
Hello.
:mrgreen:

I have doubts whether you have installed the correct driver. :roll:

Re: A10M Not connecting to pc via usb cable

Posted: Mon Feb 18, 2019 10:00 am
by William
Dragon161 wrote:
Sun Feb 17, 2019 12:03 am
I have just assembled an A10M. When I went to connect it to the pc to update the firmware for 3D Touch. I get a problem where the pc recognises the printer on the port, but all the programs say "The connection failed with the following error a device connected to the system is not functioning" and will not connect.
I have checked the Sysytem paramaters e.g. Baud Rate is 250000 etc.
It is showing RAMPS (COM4) in Device Manager. I have run trobleshooting on the device but Windows can't find any errors.
Can anybody help me to resolve this.
I have shown the error message and the conection in Device manager in the attach files.
You can Click"Ramps"then try to install the drivers auto.

Re: A10M Not connecting to pc via usb cable

Posted: Wed Feb 20, 2019 9:41 pm
by Dragon161
Thank you for the reply's to my post. I have download the correct drivers and the printer is now communicating with the PC. :D