Please help

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ArnIIe
Posts: 5
Joined: Tue Feb 18, 2020 12:03 am

Please help

Post by ArnIIe » Thu Jun 04, 2020 8:43 pm

After waiting ages for my printer (A10M) to arrive - over a month, it came with a EU plug. I bought a 2 pin to 3 pin adaptor
https://www.amazon.co.uk/gp/product/B08 ... UTF8&psc=1

I turned on, the LCD flashed very briefly, but no lights, no fan, almost as though the motherboard has no power.

The PSU is on, and the red light on the power switch.

I have checked connections as far as I can see - please urgently help

Absolutely gutted and don't know how to even go about getting support.
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ArnIIe
Posts: 5
Joined: Tue Feb 18, 2020 12:03 am

Re: Please help

Post by ArnIIe » Thu Jun 04, 2020 9:21 pm

I have managed to get to the motherboard and it only has 1 red light...
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William
Site Admin
Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: Please help

Post by William » Fri Jun 05, 2020 10:03 am

Hi,if no 3 lights on the mainboard are on after the power is turned on, the mainboard is broken.
Based on your picture, you need to replace the motherboard.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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