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help with stepper driver - stuttering motor

Posted: Sat Nov 10, 2018 2:59 am
by _shorty_
My X-axis motor is not working. When it tries to move, I only get a jittery vibration - without any true rotation in either direction.

I swapped motors and the problem stayed with the x-axis.
I swapped driver boards, and the problem stayed with the x-axis.

So - it's either the main board, or firmware/software issue.
I'm noticing some discoloration on what looks like the capacitor underneath.


Suggestions? Is Geeetech good at sending replacement parts if needed?

Re: help with stepper driver - stuttering motor

Posted: Sat Nov 10, 2018 6:29 pm
by Gingko
You also try to swap motor cable too?
If it doesn't help either, try to re-upload the firmware.

We provide replacements for free if your printer still under warranty.

Re: help with stepper driver - stuttering motor

Posted: Sun Nov 11, 2018 8:25 am
by _shorty_
Those didn't help. How would I go about getting a new board under warranty then?

Re: help with stepper driver - stuttering motor

Posted: Tue Nov 13, 2018 1:47 pm
by William
_shorty_ wrote:
Sun Nov 11, 2018 8:25 am
Those didn't help. How would I go about getting a new board under warranty then?
You need to contact the sales then tell them about it.