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Faulty power plug

Posted: Thu Jun 11, 2020 11:47 pm
by tbs_dk
Had an issue where i got home to failed print and after i removed everything and wanted to start over i found that the bed would not heat up.
Then i had a closer look at the board and found that the PSU plug was all burned on one of the 12volt rails.

now i have to locate new plugs and solder a new one on to the board and hope nothing is fried.

But i cannot understand why / how this could have happend as the plug on the board and the cord are something what i made form the factory and not something you have to assemble your self.

And also just happy that it did not end i something worse like a fire..
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IMG_20200611_164329.jpg (249.37 KiB) Viewed 14269 times
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IMG_20200611_164322.jpg (329.57 KiB) Viewed 14269 times

Re: Faulty power plug

Posted: Fri Jun 12, 2020 10:19 am
by William
Hello, sorry for this situation, you can contact the salesperson to replace the line and motherboard.

Re: Faulty power plug

Posted: Fri Jun 12, 2020 11:07 pm
by tbs_dk
HI

Thanks i will try. But as i bought this printer from a 3rd party and not directly from Geeetech i am not sure that Geeetech would replace the board.

And its not just the board its also the cable from the PSU that have the male end of the plug.

Re: Faulty power plug

Posted: Mon Jun 15, 2020 9:21 am
by William
Hello, you can consult customer service on the purchase platform.
Under normal circumstances, the seller will also deal with after-sales.