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Bad part or am I missing something??

Posted: Fri May 10, 2019 7:53 am
by TheFunkeyGibbon
I am part way through assembly when I need to install the two t-shaped linear bearings. One of the has the holes on the bottom correctly countersunk to allow an M3-6mm screw to fit flush when tightened. The other had the countersunk holes drilled next to the post rather than on the bottom.
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I have checked the instructions carefully but there doesn't appear to be a way to affix the latter and I am begining to think I have a incorrectly milled part. Has anybody else encountered this and am I misunderstanding something or do I have a part that needs replacing?

Re: Bad part or am I missing something??

Posted: Fri May 10, 2019 9:48 am
by William
Hi, you can contact replacement.

Re: Bad part or am I missing something??

Posted: Fri May 10, 2019 3:05 pm
by TheFunkeyGibbon
Thank you William, do I do that via the general contact page or is there a special email address?

Re: Bad part or am I missing something??

Posted: Fri May 10, 2019 4:23 pm
by William
You can contract your Sales.

Re: Bad part or am I missing something??

Posted: Fri May 10, 2019 11:07 pm
by TheFunkeyGibbon
I purchased from Amazon via GT-OFFICIAL UK. How do I contact GT-OFFICIAL UK?

Re: Bad part or am I missing something??

Posted: Sun May 12, 2019 8:25 pm
by TheFunkeyGibbon
More bad parts.... I'm going for a refund. Terrible.
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