raising on print

[CJCoe]

I don't know why but when I go to print something, the print head moves into position but is about 7mm above the print bed, even after leveling. can someone please help.

[Gingko]

Are your rods looks like this?

T8.jpg (16.99 KiB) Viewed 6903 times

If yes, then they should have different steps, send Gcode"M92 Z400" and then send"M500" through slicer software to change it.
http://geeetech.com/forum/viewtopic.php?f=82&t=60931

[CJCoe]

I'm sorry if I sound stupid but I'm really new to all this. how would I go about doing that, I hardly know what software to use (Easyprint 3d refuses to communicate with my printer, Repiteir's slic3r has stopped working (& the whole print head raising problem)). again if Im sorry if i sound whiny but im just a bit baffeled

[Gingko]

Can repetier host succefully connect to your printer?
If yes, then you can send this two gcode through manual control->G-Code.
M92 Z400: change the setp/mm for Z-axis
M500: saving to EEPROM

2.jpg (12.93 KiB) Viewed 6878 times

[alvarofox88]

Are your rods looks like this?
T8.jpg

If yes, then they should have different steps, send Gcode"M92 Z400" and then send"M500" through slicer software to change it.
viewtopic.php?f=82&t=60931

Hello i want to know how long time in loading the complete g code, i take 40 minutes waiting and continues sending like ??

[William]

@alvarofox88
You need to check the baud rate of the slice software setting at first.
Command waiting means the USB connect have a problem with it.
Pls check it.