Page 1 of 1

Does the "Geeetech Rostock 301 mix color 3D printer DIY kit" include a warranty?

Posted: Sat Feb 10, 2018 5:02 am
by monkeyman
I have tried repeatedly to have this question answered but Geeetech has not been very cooperative:
Does the "Geeetech Rostock 301 mix color 3D printer DIY kit" include a warranty and if so what is covered and what is the length of that warranty?
Geeetech only informed me that there was a warranty, but never answered my questions about the length of that warranty and what is covered. At the same time the owners manual they provide for download states with extreme clarity that no warranty whatsoever, nor of any kind is provided with the "Geeetech Rostock 301 mix color 3D printer DIY kit":
The manual clearly states that there is no warranty whatsoever, yet Geeetech states that there is yet has refused to inform me of the length of and what is covered by the warranty. From the owners manual (the section [page 2] which states with extreme clarity that no warranty whatsoever is included nor provided): "Neither Geeetech nor any of our affiliates warrants the accuracy or completeness of the information, products, or services provided by or through this Manual, which are provided “as is” and without any express or implied warranties of any kind, including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property." That, without question or doubt clearly states that no warranty is included, yet Geeetech states that a warranty is included but not what is covered and for how long.
So, is a warranty included and if so what is covered and for how long?

Re: Does the "Geeetech Rostock 301 mix color 3D printer DIY kit" include a warranty?

Posted: Sat Feb 10, 2018 10:59 am
by William
You should contact the related sellers. Because each platform warranty is different

Re: Does the "Geeetech Rostock 301 mix color 3D printer DIY kit" include a warranty?

Posted: Sat Feb 10, 2018 4:51 pm
by monkeyman
Is the seller of this not Geeetech itself: http://www.geeetech.com/geeetech-rostoc ... -1008.html ? It is where I wrote to (multiple times since no answer was given for an extended period) and asked much the same question. The reply was only "Yes" to the question "Does the Geeetech Rostock 301 mix color 3D printer DIY kit3D printer include a warranty and if so, what is covered and for how long?". I replied to the "Yes" response and again asked what the length of that warranty was and what is covered, but weeks on now and still no response.