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Firmware Load Problem
Posted: Sun Jan 12, 2020 9:04 pm
by Infidel
I have tried to update firmware from two different Win10 laptops. I had to load the USB driver with the first laptop but it was recognized on the 2nd laptop as the CH340 chip. Has anyone been able to update their A30 with the Smartto version 2.0 tool? The board is listed as version 3.1 on the control panel. I am able to move the 3 axis using Cura but cannot update firmware from it because there doesn't appear to be a hex file for it. As it stands i cannot update my printer to do auto-bed leveling and it sometimes resets due to the USB software issue. Is it possible I have a bad mainboard in my printer? Is there anything else i can try?
Thank you.
Re: Firmware Load Problem
Posted: Mon Jan 13, 2020 9:32 am
by William
Hi, You can download it on the official website:
https://www.geeetech.com/download.html?download_id=38
Then download the A30 firmware on the official website,
You can refer to the specific upload method:
viewtopic.php?f=20&t=68694
I hope this can help you.
Re: Firmware Load Problem
Posted: Mon Jan 13, 2020 6:50 pm
by Infidel
Do you have a Hex File for the A30?
Re: Firmware Load Problem
Posted: Tue Jan 14, 2020 9:18 am
by William
Hi,the A30 firmware own the motherboard and screen firmware.
You can refer to the specific upload method.
and to upload the firmware.
Re: Firmware Load Problem
Posted: Tue Jan 14, 2020 9:34 am
by Infidel
I thought perhaps you had suggested that I try to load a HEX file using CURA. I thought maybe you were offering to create a Hex file for the A30 so I could do that, maybe that isn't possible with the A30?
so I am going to set this firware updating aside and try to print from my PC. I will let you know how it goes.
Re: Firmware Load Problem
Posted: Tue Jan 14, 2020 9:59 am
by William
Hi, Can you provide me with your user system， Screen resolution and size？
I will feedback this information to the engineer.
Re: Firmware Load Problem
Posted: Tue Jan 14, 2020 10:12 am
by Infidel
My pc is a Toshiba Laptop L775 S111. It is Windows 10.
Thank you William.
Re: Firmware Load Problem
Posted: Tue Jan 14, 2020 11:36 am
by William
Hi, we think it may be a dpi problem of the screen,
the program is too small when calculating the display size
You can try to adjust the resolution.
Re: Firmware Load Problem
Posted: Tue Jan 14, 2020 6:30 pm
by Infidel
I will try different resolution this evening and let you know.
Re: Firmware Load Problem
Posted: Thu Jan 16, 2020 8:08 am
by Infidel
Problem solved!!!!\
display resolution was not the problem. However,
Laptop was set with 150% text scaling. reduced to 100%.
I also got rid of medium icons for small.
Thank you for your help William. You guys got me thinking.!!