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NO Serial Number & Hardware Version
Posted: Tue Sep 24, 2019 6:25 pm
by Diego_E3P_A30
Hello everyone. I have this problem. I had to replace the MB GT32 MiniS, but now the serial number and hardware version are no longer available. I have recorded the data (serial and Hardware V) .... is there a way to insert them on the card?
Thanks
Re: NO Serial Number & Hardware Version
Posted: Tue Sep 24, 2019 6:32 pm
by William
Hi, You need to replace the motherboard according to your version.
The hardware version is 12V before V2.0, followed by 24V.
You need to replace it, it is not universal.
I hope this can help you.
Re: NO Serial Number & Hardware Version
Posted: Tue Sep 24, 2019 6:42 pm
by Diego_E3P_A30
Thanks, the MB is specific to my printer. In fact the printer now works. The only oddity is that I do not have these two information on display.
Re: NO Serial Number & Hardware Version
Posted: Fri Oct 04, 2019 5:48 am
by Diego_E3P_A30
Can someone help me?
Re: NO Serial Number & Hardware Version
Posted: Sat Oct 05, 2019 11:15 am
by Admin
This situation is caused by the motherboard firmware and screen firmware mismatch, so some information can not be displayed
Re: NO Serial Number & Hardware Version
Posted: Sat Oct 05, 2019 11:19 am
by Admin
You need to update both the motherboard application and the screen application