blacksreeen after update

jugufu
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Joined: Sat Feb 02, 2019 8:30 am

blacksreeen after update

Post by jugufu » Sat Feb 02, 2019 8:39 am

I had some problems with the z axis. My software relase was 1.37.58. I saw in the release discription, that this could be the reason.
Therfor I downloaded the software 1.38.59 and installed with smartto 1.2 first the file A30_S01_V1_38.bin.
After that my screen is black :o . What a´can I do? :?:

I tried toinstall A_30M07_V1_59 but ist does not work.

Any idea?

Best regards

jugufu

jugufu
Posts: 11
Joined: Sat Feb 02, 2019 8:30 am

Re: blacksreeen after update

Post by jugufu » Sun Feb 03, 2019 2:29 am

Hello again, is here anybody who can helb me with my problem.

I have bought a new printer but I can´t print with it. :oops:

jugufu

jugufu
Posts: 11
Joined: Sat Feb 02, 2019 8:30 am

Re: blacksreeen after update

Post by jugufu » Sun Feb 03, 2019 4:50 am

Int he read.me from Version 1.38.59 Geeetech write: "When upgrading through the Smartto Firmware Upgrader Tool, you need to use the V2.x or higher version of the tool to complete the upgrade correctly. V1.x's Smartto Firmware Upgrader Tool upgrade tool will cause type identification errors because the firmware naming rules are redefined."

Where I can find the Smartto Firmware Upgrader Tool V2.x?

Best

jugufu

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_kaktus_
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Re: blacksreeen after update

Post by _kaktus_ » Sun Feb 03, 2019 4:19 pm

Hello.
:mrgreen:

There are two places worth visiting:
  1. https://www.geeetech.com/firmware/
  2. https://github.com/Geeetech3D
You will find a lot of information in this forum. It will be easier for you later. ;)
On the forum I help to use the rod, I don't give fish.
Geeetech Prusa I3 M201 Dual extruder Mixcolor 3D printer, bought 2017-12-19, already built, in the cognitive and improvement phase
Geeetech filament, ABS only
Geeetech 3D WiFi Module for 3D Printer, bought 2018-04-15, He got a new life, and still lies in a drawer.
Positively frenzied customer of Getech Technology.

jugufu
Posts: 11
Joined: Sat Feb 02, 2019 8:30 am

Re: blacksreeen after update

Post by jugufu » Sun Feb 03, 2019 6:29 pm

Thank you for your answer.

But that is no help for my probelm. I asked where I can find the Smartto Firmware Upgrader Tool V2.x.
Geeetech wrote that it is nessesary for the update of version 1.38.59 - the current version for the A30.

And I asked waht else can I do. I read al lot of informations from the Geeetech side before I asked at the forum.

Best
jugufu

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_kaktus_
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Re: blacksreeen after update

Post by _kaktus_ » Sun Feb 03, 2019 9:50 pm

Hi.
;)

When the Chinese holiday is over, I'll ask someone from the GT team to make this tool available for us.

Or maybe it is somewhere in FB resources :?:
On the forum I help to use the rod, I don't give fish.
Geeetech Prusa I3 M201 Dual extruder Mixcolor 3D printer, bought 2017-12-19, already built, in the cognitive and improvement phase
Geeetech filament, ABS only
Geeetech 3D WiFi Module for 3D Printer, bought 2018-04-15, He got a new life, and still lies in a drawer.
Positively frenzied customer of Getech Technology.

jugufu
Posts: 11
Joined: Sat Feb 02, 2019 8:30 am

Re: blacksreeen after update

Post by jugufu » Mon Feb 04, 2019 12:02 am

Thank you kaktus! :!: :D

jugufu
Posts: 11
Joined: Sat Feb 02, 2019 8:30 am

Re: blacksreeen after update

Post by jugufu » Tue Feb 12, 2019 1:52 am

No help from geeetech. The holydays are over but I get no help from you. I will send the printer back. :oops:
Very bad support!

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_kaktus_
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Re: blacksreeen after update

Post by _kaktus_ » Wed Feb 13, 2019 1:19 am

Hi.
;)

This way you will not achieve anything good...
On the forum I help to use the rod, I don't give fish.
Geeetech Prusa I3 M201 Dual extruder Mixcolor 3D printer, bought 2017-12-19, already built, in the cognitive and improvement phase
Geeetech filament, ABS only
Geeetech 3D WiFi Module for 3D Printer, bought 2018-04-15, He got a new life, and still lies in a drawer.
Positively frenzied customer of Getech Technology.

jugufu
Posts: 11
Joined: Sat Feb 02, 2019 8:30 am

Re: blacksreeen after update

Post by jugufu » Wed Feb 13, 2019 3:01 am

In Germany we can give things back if they don't work. This printer doesn't work with the actual software version. If nobody can help me to change the version I have to give the printer back, get my money back and buy another printer from a company thats works, like Josef Prusa.

My other printer is from Josef Prusa. If you have a questin there you get an answer in minutes, sometimes in hours but never you have to wait weeks.

I have invested a lot hours to find a solution but what I see here on the server is not a good service.

Kaktus, I thing you try to make a good job but if the service team from geeetech (if it exist) did't help you, than you work at least helps nothing.

Best

Jugufu

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