A30 randomly restarting

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whatevertrevor
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Joined: Sun Mar 24, 2019 4:01 am

A30 randomly restarting

Post by whatevertrevor » Sun Mar 24, 2019 4:07 am

Hello,
I have just bought a A30 and it is randomly restarting and requires me to start the unpause the print again.
This is happening with the SD card and no USB attached.
I have tried different SD cards but the same happens.
I have updated to the latest firmware software and it still occurs.

Can anyone enlighten me on what is wrong? And how i can resolve it?
Thanks.

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_kaktus_
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Re: A30 randomly restarting

Post by _kaktus_ » Sun Mar 24, 2019 2:28 pm

Hello.
:mrgreen:

You've got a nasty ailment. :roll:

It can be difficult to diagnose at a distance but we can try. ;)
You will have to do the tests very carefully, and describe the results even more precisely.

Do you have a multimeter :?:
On the forum I help to use the rod, I don't give fish.
Geeetech Prusa I3 M201 Dual extruder Mixcolor 3D printer, bought 2017-12-19, already built, in the cognitive and improvement phase
Geeetech filament, ABS only
Geeetech 3D WiFi Module for 3D Printer, bought 2018-04-15, He got a new life, and still lies in a drawer.
Positively frenzied customer of Getech Technology.

whatevertrevor
Posts: 4
Joined: Sun Mar 24, 2019 4:01 am

Re: A30 randomly restarting

Post by whatevertrevor » Sun Mar 24, 2019 5:19 pm

No i do not.
Interestingly, we send prints through the USB via 3d printer and it doesn't restart and it prints great.
So this is only happening when using a microsd card (any card) :shock:

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_kaktus_
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Re: A30 randomly restarting

Post by _kaktus_ » Sun Mar 24, 2019 11:48 pm

This is a good omen.
It also narrows down the scope of the search.
On the forum I help to use the rod, I don't give fish.
Geeetech Prusa I3 M201 Dual extruder Mixcolor 3D printer, bought 2017-12-19, already built, in the cognitive and improvement phase
Geeetech filament, ABS only
Geeetech 3D WiFi Module for 3D Printer, bought 2018-04-15, He got a new life, and still lies in a drawer.
Positively frenzied customer of Getech Technology.

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William
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Re: A30 randomly restarting

Post by William » Tue Mar 26, 2019 10:03 am

It seems the sd card extension board has an issue.
Try to contact the sales and ask them to send you a new extension board.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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