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Multiple issues with E180 out-of-the-box

Posted: Wed Mar 07, 2018 4:02 am
by guybrush
A product that was nicely designed (E180) that supposed to be user friendly gets already very bad reputation on internet.

I will give bellow a list of issues I've got (I'm not the only one):
- Bed had the timing belt detached, one of the bolt didn't fit well the screw
- The pulleys on the bed are deformed
- The spool holder, even looks nice, is useless w/o patching it. Uneven holes, improper designed screws, etc.
- Provided Nozzle didn't work well from start. It leaks dirty material over the objects. Luckily there is a second one provided
- Serial Communication errors with Repetier, Octoprint, .... Easyprint probably hides them. Result: Erratically interrupted prints and missing G-codes
- The internal USB cable from the connector to the board is un-shielded. This might open a new jar of worms
- Firmware update process is not working well. e.g. Display update doesn't work w/o card, but mainboard does
- Improper object shape on X/Y diagonals. This is my current issue.
- ...

I let the list open since I'm not sure what comes next.

And now some suggestions:
- Use an open Firmware, if not... Make it open. Same with the software.
- Make the printer work first with "standard" software/slicers then with your "proprietary" software
- DO NOT "fake" the gcodes on the SD-Card. Objects printed from the SDCard look great, that's not the case with user's sliced objects. I have the feeling the objects on the sd-card are done to look good
- Recognize you have some issues and do not let the users struggle with them on forums. Make a short how-to wiki where you present them honestly

Re: Multiple issues with E180 out-of-the-box

Posted: Thu Mar 08, 2018 9:20 am
by William
Thanks for your feedback!
Glad you can tell us these issues
I will mark what you say
Have you tried to contact the related sales for getting more help?

Re: Multiple issues with E180 out-of-the-box

Posted: Fri Mar 09, 2018 3:06 am
by guybrush
Hi William,

I purchased the printer from Germany via Gearbest EU Store.

What doesn't "related sales" means?
How the sales team could help me?

I really like the printer, I fixed already all issues, I've expected some quality issues, but now I think (if increasing the motor power will not work) I'm stuck on a Firmware bug.

Re: Multiple issues with E180 out-of-the-box

Posted: Fri Mar 09, 2018 7:05 pm
by William
Ok,you can try to upgrade/downgrade the firmware refer to this post then try it again
http://geeetech.com/forum/viewtopic.php?f=20&t=60676