Gt2560 in 3 in 1 box caught fire

[Sstahley]

New message to: geeetech-official
I bought this item a while ago from you and I love it. I have bought many things from you in the past and have had no problems. This is the first. The board caught on fire in the box. I pulled it out to look at it and it has a solder bridge across the two + posts on the board here are pics. I hope u can help with this. I don't have any low res pics to post here but I sent them with message to official geeetech already

Thanks

Scot stahley






3-in-1 3D printer control box GT2560 control board LCD12864 20A 3D power supply
3-in-1 3D printer control box GT25
Price: $141.55
Buy it now
Watchers: 8
Quantity Remaining: 26
Buy it now
Get to know the buyer sco_stahl

• Located: Melbourne, FL, United States
• Member since: Jan 12, 2015
• Positive Feedback: 100%


Only purchases on eBay are covered by the eBay purchase protection programs. Asking your trading partner to complete a transaction outside of eBay is not allowed.

Email reference id: [#a08-sp3h286abq#]_[#710d3a74aa254fe89b60d8c36653132d#]

We don't check this mailbox, so please don't reply to this message. If you have a question, go to Help & Contact.

eBay sent this message to Scot Stahley (sco_stahl). Learn more about account protection. eBay is committed to your privacy. Learn more about our privacy notice and user agreement.

©2016 eBay Inc., 2145 Hamilton Avenue, San Jose, CA 95125

[bang]

Sorry to hear that..Did you open the box and check which part is broken?

[Sstahley]

Wasn't to hard to figure out

[Sstahley]

This is my second board of this type that is a complete loss due to workmanship. Its a shame to its a really nice boardi have a couple that have been flawless for years on two other printers

[Sstahley]

Not a whole lot to say about this on your part but:

"Sorry we didn't catch that and almost set your house on fire. What is the complete mailing adress so we can send you a new board? "

Or something like that.

Thanks

scotstahley@icloud.com

[Sstahley]

New message to: geeetech-official
I already posted it on the forum. The only solution is to send me a new or refurbished gt2560 I really hope that after years of me buying your products and telling others to do the same that the first time I need u to replace an obviously faulty part u aren't gonna give me the run around

On 1/8/17, 10:22 PM, geeetech-official wrote:

Re: 回复：sco_stahl 針對物品編號 231866505376 提出問題，結束時間為 2017-01-29 11:54:34–Geeetech Aluminum Prusa I3 A Pro Unassembled 3D printer & 3-in-1 control box

font{ line-height: 1.5; }

Hi friend,
I am sorry that I know little about that, could you pls post your problems on our forum? Then our technical team will solve your problems.
This is the link,
viewforum.php?f=14

Thanks in advance.
After you post the problems, pls tell me…

Geeetech Aluminum Prusa I3 A Pro Unassembled 3D printer & 3-in-1 control box
Geeetech Aluminum Prusa I3 A Pro U
Price: $348.00
Buy it now
Watchers: 14
Quantity Remaining: 8
Buy it now
Get to know the buyer sco_stahl

• Located: Melbourne, FL, United States
• Member since: Jan 12, 2015
• Positive Feedback: 100%


Only purchases on eBay are covered by the eBay purchase protection programs. Asking your trading partner to complete a transaction outside of eBay is not allowed.

Email reference id: [#a08-uspsotpxtd#]_[#44ad1933752c43e4959da8c309027ac6#]

We don't check this mailbox, so please don't reply to this message. If you have a question, go to Help & Contact.

eBay sent this message to Scot Stahley (sco_stahl). Learn more about account protection. eBay is committed to your privacy. Learn more about our privacy notice and user agreement.

©2017 eBay Inc., 2145 Hamilton Avenue, San Jose, CA 95125

[Sstahley]

So is this sop for geeetech? Play stupid and Blow them off to the forum then say nothing at all. I don't think u even read these. You should, because you need to fix this and not answering me will not make me go away.

[bang]

OMG,so terrible it is.I guess the power cable and the board were broken?Anything else?

How did this happen?When printing?

And how old is this board?

You seller on Ebay still didn't get back to you?

[Sstahley]

I bought it from geeetech directly. And as I have stated 3 times it is obvious in the picture that there is s soldier bridge on the bottom of the main power pins on the board. This is from when the board was manufactured.

[bang]

Listen,as far as i know all the newer GT2560 boards have the soldier bridge on the back of them(intendedly),so i think the soldier bridge is not the main cause.

Anyway,did you contact the seller and get the replacement?