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Broken nozzle outside layer

Posted: Mon Jan 02, 2017 5:22 am
by Fred-D
Hi,

I got my Mecreator 2 printer on the 2nd of December and when I tried to solve another problem, I saw that the nozzle outside layer was broken:
nozzle.jpg
nozzle.jpg (745.99 KiB) Viewed 3229 times

Normaly, it should be delivered like this :
perfectNozzle.png
perfectNozzle.png (595.05 KiB) Viewed 3229 times

For the moment, it doesn't seem to impact the printer but who knows...

Can I reasonably ask Geeetech to send me a new part as the problem was not seen during the final quality check?

Thanks for any reaction and/or answer

FRED