Short circuit in the thermocouple wires

[Fred-D]

Hi,

I got my Mecreator 2 printer on the 2nd of December and once I solved the first loose cables problems, I got this message :

error.jpg (584.65 KiB) Viewed 3416 times

I did some research on the net and found that was coming from a short circuit.

I examined all the printer and found that one of the thermocouple wires was pinched between the extruder chassis and the derivation box cover:

cut.jpg (469.06 KiB) Viewed 3416 times

I restored the insulation and now the printer seems to report the temperature normally.

Can I reasonably ask Geeetech to send me a new part as the problem was not seen during the final quality check?

Thanks for any reaction and/or answer

FRED