Page 1 of 1

ME CREATER NO POWER

Posted: Sun Apr 05, 2015 11:00 pm
by bandit
HELLO! WENT TO POWER UP THE PRINTER, THE POWER SWITCH LIGHTS AND IF I PLUG IN USB DISPLAY COMES ON WITH NO INFORMATION, AND ON MAIN BOARD RED LED LITE IS ON. LED 1 ON POWER SUPPLY IS DOES NOT LITE UP. THE FUSE IS GOOD, CHECKED WITH OHM METER. I AM GETTING DISGUSTED WITH THIS PRINTER, ISSUE AFTER ISSUE. DUE YOU HAVE ANY THAT CAN WORK ON THIS PRINTER LOCALLY IN THE FORT LAUDERDALE AREA, USA. I NEED HELPPPPPPPP. I HAVE NOT BEEN ABLE TO MAKE ONE PRINT. EXTRUDER DOES NOT HEAT UP. DID I GET A LEMON. PLEASE HELP.

HOPE TO HEAR FROM YOU ASAP( AS SOON AS POSSIBLE. MY BUSINESS IS DEPENDENT ON THIS MACHINE.
THANKS :cry: :x :x :evil:

Re: ME CREATER NO POWER

Posted: Tue Apr 07, 2015 8:50 am
by zhangxueyou
1. Please turn on the printer, check if you computer detects the printer.
2. Please check if input voltage equals the AC voltage of your country.

Re: ME CREATER NO POWER

Posted: Tue Apr 07, 2015 9:13 am
by bandit
HELLO, THE SWITCH IS ON 110V, THERE IS NO POWER IN THE PRINTER SO HOW WOULD THE COMPUTER RECOGNIZE THE PRINTER. BARE IN MIND THAT I HAVE A ELECTRONIC BACK GROUND, I AM A RETIRED ELECTRONIC TEACHER OF TRADE SCHOOL..
THE RIGHT THING TO DO WOULD BE TO SEND REPLACEMENT POWER SUPPLY. THERE IS A SLIGHT CHANCE THAT THE SANGUINOLOLU BOARD MY HAVE BEEN DAMAGE ALSO. PLEASE DO NOT MAKE ME WAITE FOR THESE ITEMS.
THNKS
STEVE

Re: ME CREATER NO POWER

Posted: Tue Apr 07, 2015 9:36 am
by zhangxueyou
When you connect the printer and computer via USB cable, Check if there is a new COM port at "computer>manage>device manager".

Re: ME CREATER NO POWER

Posted: Tue Apr 07, 2015 5:16 pm
by bandit
THERE IS NONE. THANK YOU

Re: ME CREATER NO POWER

Posted: Tue Apr 07, 2015 5:19 pm
by bandit
I JUST TOLD YOU THERE IS NONE. THERE IS NO POWER IN THE PRINTER

Re: ME CREATER NO POWER

Posted: Tue Apr 07, 2015 5:57 pm
by zhangxueyou
Please do not feedback similar problems in different threads. I can't provide you with better service.