Wrong nozzles delivered in my prusa i3 package

[Elmar88]

Dear Sir/ Madam,

I've been trying to solve a clogging and irregular feeding of my 1.75mm filament into my budaschnozzle 2.0 that you provided to me. To my astounishment, after checking every individual part where it could go wrong, I realized that you provided to me a 0.3mm x 3mm and a 0.35mm x 3mm nozzle. While the rest of my budaschnozzle 2 is designed to run 1.75mm filament you provided me with 3mm nozzles. In other words: plastic gets clogged in the nozzle and it doesnt provide enough heat to melt it again, causing many problems from leaks to just not printing. I hope you can send to me the right nozzle heads... Besides that I posted this so others that might face similar problems can figure this out before spending weeks of assembeling and disassembeling the printhead.

Best regards,
Elmar

[Star]

Hi,Elmar88!

Sincerely sorry for the delay.If you are sure that you have received the wrong things,i suggest you conntacting our sellers.

Best wishes to you!
-Star