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pursua 13x problem with acrylic part

Posted: Sun Aug 21, 2016 10:30 am
by YessiMiller
I buy a pursua i3x on amazon. the part i3B1-30 is poorly cut link pic shown. Can you send me an other one?

Re: pursua 13x problem with acrylic part

Posted: Mon Aug 22, 2016 2:30 pm
by William
YessiMiller wrote:I buy a pursua i3x on amazon. the part i3B1-30 is poorly cut link pic shown. Can you send me an other one?
Hi,
Sorry,i can't catch your point from the picture,can this problem part be mounted well on the main frame?More pictures would be appreciated.
Regards

Re: pursua 13x problem with acrylic part

Posted: Tue Aug 23, 2016 7:31 am
by YessiMiller
Thanks for reply.

I think it will be much clearer like that.

I can send more if needed.

Re: pursua 13x problem with acrylic part

Posted: Tue Aug 23, 2016 8:51 am
by William
YessiMiller wrote:Thanks for reply.

I think it will be much clearer like that.

I can send more if needed.
Yes,i got it,it was poorly cut.Have you contact the amazon Customer Service Executive?You need a replacement.

Re: pursua 13x problem with acrylic part

Posted: Tue Aug 23, 2016 11:06 am
by YessiMiller
No I did not contact them, but I will if you say I have to go through Amazon service

Re: pursua 13x problem with acrylic part

Posted: Tue Aug 23, 2016 11:59 am
by William
YessiMiller wrote:No I did not contact them, but I will if you say I have to go through Amazon service
Yes,I'm afraid you need to ask them for a replacement,cuz i'm not in charge of the shipping.