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Iduino DUE board problem - power part problem

Posted: Sat Jun 28, 2014 4:49 pm
by fkallay.ebay
Hello

I bought the DUE from following link http://cgi.ebay.com/ws/eBayISAPI.dll?Vi ... =all&tid=0

I have just test it and found that it is not working.

When I connect it with power it doesn't work completely. And on 5V pin is much higher voltage. Looks that power part is not working.

I have another DUE board which works properly with the same configuration, so it is not problem of my configuration.

Please suggest some solution.

Thank you Fedor

Re: Iduino DUE board problem - power part problem

Posted: Mon Jun 30, 2014 11:46 am
by techsupport
Hi fkallay.ebay
I'm sorry to reply late, Because these two days is weekend.
Now, connect the USB can find drivers and programming?

Re: Iduino DUE board problem - power part problem

Posted: Mon Jun 30, 2014 3:47 pm
by fkallay.ebay
Hello

I have made 3 posts, but they are each for different DUE board with different problem.

So I need help with each one.

I will write information you will ask to each.

This one works this way.


1. When I connect USB to "Programming port", board is not recognized by PC
Board could not be programmed

2.When I connect USB to "Native port", board is not recognized
So it is not possible to program it too


On 5V pin is much higher voltage. I think that power part is not working


Thank you for your help

Re: Iduino DUE board problem - power part problem

Posted: Tue Jul 01, 2014 12:03 pm
by techsupport
hi, fkallay.ebay
what is the mode of power supply you use,USB or Dc power supply.What is you provide higher voltage value.
Can connect USB found driver now?

Re: Iduino DUE board problem - power part problem

Posted: Thu Jul 03, 2014 5:21 pm
by fkallay.ebay
Hello

I have tried both.

Dc - 6V.
USB - 5V.

When connected DC 6V and when I measure voltage on pin where should be 5V there is much higher voltage than 5.8V.

In both cases the board is not recognized by PC when USB conected.

I have another board which is working correctly in same condition, so it is not problem o PC or drivers, but board.

Some suggestion ?

Thank you

Fedor

Re: Iduino DUE board problem - power part problem

Posted: Sat Jul 05, 2014 2:39 pm
by will
Dear friened,
We can understand your felling,so let us do some deeper test to find the answer. Could you please power the board 9v DC or the slot 5v ,which we have marked in red,you can see diagram from the attachment ? Then you can test whether the 3.3v slot work well ,which we maked in blue. After you do this ,please tell us the result .Thank you for your understanding.

Re: Iduino DUE board problem - power part problem

Posted: Sun Jul 06, 2014 2:51 am
by fkallay.ebay
Hello

1. 9VDC
There is 8.84V on 5V pin
Threre is 3.34V on 3.3V pin

2. when connected 5V on 5Vpin
There is 5V on 5Vpin
There is 3.34V on 3.3.V pin

I hope, this will help you

Thank you for your help

Fedor

Re: Iduino DUE board problem - power part problem

Posted: Tue Jul 08, 2014 1:57 pm
by will
Ok ,friend, thank you for your help.
We already have a solution ,our service customer will contact you .
Best regards!