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Z-Axis Holder

Posted: Mon Dec 30, 2019 8:24 pm
by Midman
Hi,

My Z Axis holder (upper part) is loose. I have only the two little screws but I do not see any part that can hold it tight. Is this something normal or just an error in the construction process. How can this be fixed? Thank you.

Best,
midman

Re: Z-Axis Holder

Posted: Tue Dec 31, 2019 3:50 am
by jackrats
It is broken.

My A20T arrived with the same piece broken in the exact same manner. I sent a message to Geeetech this morning, waiting for a response but it is very early for them right now.

Re: Z-Axis Holder

Posted: Tue Dec 31, 2019 9:50 am
by William
:D Hi, You can provide your purchase address, country,
Order number and email, we will help you.

Re: Z-Axis Holder

Posted: Tue Dec 31, 2019 3:46 pm
by Midman
William wrote:
Tue Dec 31, 2019 9:50 am
:D Hi, You can provide your purchase address, country,
Order number and email, we will help you.
Hi,

So far I had very luck with this printer as I got no final print from this device. Issues with the hotend, got a new one, issues with the extruder feeder, got a new one and now recognized the wobbling z axis. My friend has borrowed me his Sovol SV01 and this printer just did his job as I urgently needed some prints for my little son for Christmas.

Best
Midman

Re: Z-Axis Holder

Posted: Tue Dec 31, 2019 3:58 pm
by William
:D Hi, Thanks for your feedback, I will give the information to my colleagues.
and You can describe your other problems in detail so that we can better solve them.

Re: Z-Axis Holder

Posted: Thu Feb 20, 2020 4:11 am
by Midman
jackrats wrote:
Tue Dec 31, 2019 3:50 am
It is broken.

My A20T arrived with the same piece broken in the exact same manner. I sent a message to Geeetech this morning, waiting for a response but it is very early for them right now.
Hi,
did you find a solution? Unfortunately, I got a piece that did not work.
Best,
Midman

Re: Z-Axis Holder

Posted: Tue Mar 03, 2020 2:44 pm
by jackrats
Yes, support sent me a replacement.